Trust is a fundamental aspect of any relationship. At work, trust dictates how employees relate with each other as well as with employers. It can be quite hard to regain if lost, and efforts should be made to ensure that trust is maintained at all times.
This article shares a few tips on how managers can create and to sustain trust.
1. Express confidence in employees
Most human resource managers want to dictate to employees how things should be done. Dictating undermines the autonomy of employees. It says that you have no confidence in them or they are incapable of making the right decisions without being guided. It erodes any confidence they had and makes them feel inadequate. That is no way to build trust. You have to show your employees that you have faith in them and that they have what it takes to steer the company forwards. It is by doing this that trust is created.
2. Promote integrity
The honesty and the soundness of the moral character of the management must never be in question. Integrity has to start from the top before flowing down to the employees. The image of the chief executive officer must be sparkling and free of corruption that dents and taints the image. The managers must promote integrity, irrespective of how difficult it may seem. The leaders of the organization must be promoters of integrity for it to be inculcated in junior employees.
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