Tall, in her 50s and sporting a
perfectly coiffed salt-and-pepper pixie cut, the woman was one of the
most respected nurses in the hospital. She had nearly three decades of
clinical experience, so older nurses and doctors valued her insight,
younger ones sought her approval, and those of us in between tried to
stand a little straighter in her presence.
One morning, however, she arrived at work to find that the hospital
was full and her unit understaffed. It wasn’t the first time she had to
cover for more patients because of staffing issues, but by the end of
this 12-hour shift, she noticed a slight twinge in her lower back — a
minor muscle sprain, she thought, from helping one of the other nurses
lift a patient.
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